about the workshop
- goals
- schedule
- organizations

  
Revisiting Online Trust:
Concepts,
Implications, &
Future Directions

Goals

The goal of this workshop is to move beyond the many current conflicting conceptualizations of trust and move toward a broad consensus concerning both trust constructs and design criteria in developing trustworthy social and computational systems. At the workshop, we plan to explore important aspects of trust in various socio-technical settings.

A Cross-Disciplinary Conceptualization of Trust Constructs

• Develop a common framework and language to support various concepts and types of online trust in virtual environments.
• Develop a common understanding of key antecedents to online trust.
• Establish a conceptual framework to improve virtual collaboration with respect to appropriate levels of online trust.
  
  

Effects of Online Trust in Different Socio-technical Settings

• Identify the differences and similarities of online trust in CMC and e-commerce.
• Identify reliable research methods to measure levels of trust.
• Identify common design implications and mechanisms to enhance online trust for dependable systems.
• Identify potential areas for future online trust research and design issues.

Ultimately, we hope to facilitate and form collaborations among researchers and developers working in the domain of online trust by providing situation-based cases with theoretical and practical implications from both academia and the private sector.